Confidential
A leading indigenous luxury Interior Design company and exclusive representative of top Italian and German brands in Nigeria is looking to hire a Customer Relationship Officer to join its expanding team of professionals and technicians.
Job Overview
Location: Lagos
Employment Type: Full Time
Job Level: Mid-level
Minimum Qualification: Bachelors Degree; 2nd Class Upper.
Experience: Minimum 5 Years
Competencies:
Functional Competencies:
- Functional Competencies
- Strategic & Business Perspective
- Customer Engagement & Needs Assessment
- Product/Service Knowledge
- Market & Customer understanding
- Human Relations skills
- Information Gathering & Analysis
- Database Administration
Organizational Competencies:
- Patience to be able to stay calm in an intense environment
- Adaptability and flexibility in order to deal with different customers and needs in a short period of time
- Attention to detail
- Oral Communication
- Written Communication
- Planning
- Personal organization & Personal Effectiveness
- PC/personal productivity tools – Words for windows, Excel, PowerPoint,
- Microsoft Project and Electronic mail
Attributes:
- Integrity
- Innovation/creativity (Ability to think outside the box)
- Attention to details
- Teamwork and collaboration
- Resourcefulness
- Strong work ethics
- Leadership attributes
- Strong written and personal communications skills
- Positive attitude and ability to learn quickly
- Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint)
- Strong quantitative skills
- Highly dependable, very organized, able to work independently
- Excellent clients & vendors management skills
