Receptionist / Client Service Executive at Vivabella Designs
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Job Description
Vivabella Designs is hiring a Receptionist/Client Service Executive to join their team.
Job Overview
Minimum Qualification: A degree in Business or any related course
Experience Level: Intermediary level
Experience Length: 3-5 years
Responsibilities
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Greet and attend to guests as soon as they arrive at the office.
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Answer, screen and forward incoming phone calls.
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Carryout administrative tasks.
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Following up on client leads, managing client portfolios and fully onboarding new clients.
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Manage day to day client service requests with a focus on consistent delivery of excellent client experience.
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Develop effective communication platforms for clients and staff.
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Inspire repeat-business from clients.
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Monitor and measure client satisfaction.
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Offer advice to clients on our services and products.
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Develop surveys and capture client information.
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Ensure full compliance of company policies, procedures, and processes.
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Maintain office environment and ensure workplace security.
Requirements
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A degree in business or any related course of study.
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Must have very good interpersonal skills.
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Must have very good written and verbal communication skills.
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Must be able to work productively and amicable with other members of the team.
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Must have excellent organizational skills.
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Must be service-oriented.
Job Summary
Lagos, Nigeria
Location
Full Time
Job Type
Not Applicable
Project length
Salary
Negotiable
About
Vivabella Designs is an International Property Award Winning Luxury Interior Design Studio based in Lagos, Nigeria with special skills in designing and executing High-End Bespoke Residential Projects.
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